HIGH QUALITY SERVICE
Systec GmbH & Co. KG is not only famous for its autoclaves but also for the quality of the services and supplementary activities. Our worldwide service network guarantees short reaction times and expert service technicians who have many years of experience in the field of autoclaves and steam sterilization. We are there to help you – our services range from giving advice, providing sterilization processes, finding the most suitable autoclave up to installing and commissioning it, and through to after-sales. We can carry out a complete qualification and validation for Systec devices on request.
PRODUCT RELATED ACTIVITIES AND ADDITIONAL SERVICES
Product related activities:
- Development
- Design
- Production of series products
- Production of custom products
- Application and technical advice
Additional services:
- Installation and start-up
- Special technical developments
- Tests and process development
- Individual service on-call
- Contract service
- Qualification and validation
- GMP-compliant documentation
- Consultancy on sterilization processes and special requirements
- Process development
Service by long-serving, experienced technicians with TÜV certification which qualifies them to carry out commissioning, maintenance and repair of pressure equipment requiring regular monitoring.
SERVICE IN YOUR COUNTRY - BUT ALSO WORLDWIDE
Our skilled service technicians are available to assist you anywhere in the world. Skills, availability and reliability are required to deliver good service. Our service technicians undergo regular training to ensure that our team is ready to meet your needs efficiently and conscientiously. We are happy to answer any questions you many have about your equipment – and our technicians are located worldwide.
QUALIFICATION AND VALIDATION
Within the scope of our service we offer you qualification and validation work with GMP-compliant documentation:
DQ – Design Qualification: Definition of requirements regarding the autoclave with respect to process technology.
IQ – Installation Qualification: The autoclave is manufactured and installed according to the defined DQ requirements.
OQ – Operation Qualification: The autoclave to function as specified in DQ.
PQ – Performance Qualification: The autoclave sterilizes the product permanently according to pre-defined specifications.
Here we are working together with our Partner Evidencia GmbH.
QUALITY ASSURANCE ACCORDING TO ISO 9001
Our Quality Management is such that it complies with the most stringent requirements of testing and documentation. Each component is subject to exhaustive control and each autoclave is checked and tested for all functions before delivery. A Certificate of Acceptance is provided.
Our environmental management system is certified to DIN EN ISO 14001.
ADDITIONAL FEATURES AND PROGRAMS
For example for the food industry for the sterilization of liquids in closed vessels, plastic bottles, bags, cans, blister packs and food packs, e.g.:
- Devices and programs for sterilization in a steam / air mixture.
- Devices and programs for sterilization with hot water spraying and spray-cooling.
CUSTOM CONSTRUCTIONS FOR INDIVIDUAL TASKS
Development and construction of modified systems such as:
- Autoclaves in dual system.
- Autoclaves for waste water sterilization (flow-through principle with integrated stirring and high-performance heating elements).
- Autoclaves for the sterilization of hand-wash water.
- Autoclaves for environmental simulation with programs for up to 99 days of testing, e.g. for:
– Generation of steam and heat.
– Generation of pressure and heat.
– Heating up and cooling down in repetitive mode.
TRAINING AND SEMINARS
Systec regularly offers in-depth and comprehensive technical training courses and classes on Systec autoclaves and sterilization processes at its Osnabrück branch. The courses are designed for authorized dealers’ field service technicians. Participants receive a certificate from Systec after completing the course. Please contact us if you are interested. We will tell you when the courses are taking place and how to register.
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