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Systec is not only famous for its autoclaves but also for the quality of the services and supplementary activities. Our worldwide service network guarantees short reaction times and expert service technicians who have many years of experience in the field of autoclaves and steam sterilization. We are there to help you – our services range from giving advice, providing sterilization processes, finding the most suitable autoclave up to installing and commissioning it, and through to after-sales. We can carry out a complete qualification and validation for Systec devices on request.
Product related activities:
Service by long-serving, experienced technicians with TÜV certification which qualifies them to carry out commissioning, maintenance and repair of pressure equipment requiring regular monitoring.
Our skilled service technicians are available to assist you anywhere in the world. Skills, availability and reliability are required to deliver good service. Our service technicians undergo regular training to ensure that our team is ready to meet your needs efficiently and conscientiously. We are happy to answer any questions you many have about your equipment – and our technicians are located worldwide.
Within the scope of our service we offer you qualification and validation work with GMP-compliant documentation:
DQ – Design Qualification: Definition of requirements regarding the autoclave with respect to process technology.
IQ – Installation Qualification: The autoclave is manufactured and installed according to the defined DQ requirements.
OQ – Operation Qualification: The autoclave to function as specified in DQ.
PQ – Performance Qualification: The autoclave sterilizes the product permanently according to pre-defined specifications.
Our Quality Management is such that it complies with the most stringent requirements of testing and documentation.
Each component is subject to exhaustive control and each autoclave is checked and tested for all functions before delivery.
A Certificate of Acceptance is provided.
Our environmental management system is certified to DIN EN ISO 14001.
For example for the food industry for the sterilization of liquids in closed vessels, plastic bottles, bags, cans, blister packs and food packs, e.g.:
Development and construction of modified systems such as:
Systec regularly offers in-depth and comprehensive technical training courses and classes on Systec autoclaves and sterilization processes at its Osnabrück branch. The courses are designed for authorized dealers’ field service technicians. Participants receive a certificate from Systec after completing the course. Please contact us if you are interested. We will tell you when the courses are taking place and how to register.
More information can be found here: Data protecion notice